Efficient & Dependable
Key Holding Services
Secure. Reliable. Hassle-Free.
At Ideal Cleaning Solutions Ltd, we understand that the security of your property is a top priority. Our professional key holding service gives you peace of mind, knowing that your home or business is in safe hands 24/7.
Why Partner with Us?
Professional and Trusted Team
Each member of our team is fully trained, DBS-checked, and dedicated to maintaining commercial security. With our high standards of trust and professionalism, you can feel confident leaving your workplace in our hands.
Flexible, Personalized Service
We know every property has unique needs. We tailor our service to meet your requirements, working closely with you to ensure that every detail is covered. Plus, as our client, you’ll have a dedicated account manager to address any questions or requests.
Added Convenience for Cleaning Services
If you’re an existing cleaning client, our key holding service allows us to access your property at scheduled times, making cleaning services even more seamless. No need to arrange access each time – we’ll take care of it.
How It Works:
Secure Key Storage
We securely store your keys, labeled anonymously and kept in a secure location to ensure your privacy and protection. Access to your keys is strictly limited to authorized members of our team.
Scheduled or Emergency Visits
Whether it’s regular check-ins, access for maintenance staff, or emergency response, we’re on hand to provide the access you need.
Detailed Reporting
After any access to a commercial premises , we provide you with a report so you’re always informed of any incidents or updates.
Our Commitment to Security and Peace of Mind
At Ideal Cleaning Solutions Ltd, we prioritize your security and strive to deliver a service that brings you confidence and peace of mind. Our goal is to simplify your property management while offering the reassurance that your property is safe, no matter where you are.
Contact Us Today! Want to learn more or set up key holding for your business?
Get in touch with us today. Our friendly team is here to answer any questions and discuss a solution that works for you!
-
How long will the consultation take?We arrange a meeting with you at your workplace to understand your preferences and requirements through a thorough discussion and examination of each room. Typically, this process lasts approximately 30 minutes. However, since our priority is your satisfaction, if you wish to ask additional questions or delve deeper into the planning, we are more than willing to allocate more time. We make a point of addressing any specific concerns or areas that require extra attention. Rest assured, we always provide written confirmation of the agreed-upon tasks, ensuring that you have a clear understanding of what to anticipate.
-
Does someone need to be present for the clean?You can feel confident knowing that our robust security measures and policies regarding your keys and alarm codes are designed to keep you safe and secure.
-
Do you provide all cleaning products?Certainly. All items. Our exclusive use of environmentally friendly cleaning products eliminates the need for you to purchase, store, or worry about sourcing the best equipment and supplies. We handle all of this on your behalf. Our dedicated team arrives at your home or office in a specialized vehicle, fully equipped with all necessary tools and supplies for each cleaning session. However, you are more than welcome to provide your own products for us to use if you prefer.
-
How soon can you begin the contract?We typically require a 4-week lead time from signing the contract to starting service. This period allows us to meet TUPE legislation, which mandates a 28-day consultation period. Additionally, it gives us time to carefully select and train quality cleaners and coordinate all necessary arrangements to deliver the high standard of service you expect. If you need an earlier start, we’ll consult with the local Contracts Manager, who will make every effort to accommodate your request
-
Can we start with a trial?Our standard 12-month contract includes a satisfaction clause allowing you to end the contract if you are unhappy with the service. If an issue arises, we have 15 days to address it to your satisfaction; if not, you’re free to cancel. This approach keeps us “on trial” throughout the contract.
-
Do you charge by the hour?Our pricing is based on a customized service for each building rather than an hourly rate. This allows us to tailor our approach to your specific needs and provide a comprehensive solution for your facility.
-
Who should I contact with a concern or complaint?You will have direct contact information for your Account Manager, who is your primary point of contact for any questions or concerns once you join us.
-
How do you manage staff performance?At Ideal Cleaning Solutions Ltd, we believe that happy, well-supported staff are essential to delivering high-quality cleaning services and building lasting client relationships. As a family-run business, we prioritize a positive, supportive work environment where team members feel valued, heard, and motivated. Here’s how we manage and support staff performance to ensure they consistently meet our standards and feel engaged in their work:
-
How much will the cleaning service cost?At Ideal Cleaning Solutions, we focus on providing a personalized cleaning service for each property, ensuring that your property is left in the exact condition you desire. Our pricing is based on the specific job itself, as opposed to hourly rates which can result in inconsistencies or incomplete tasks. By assigning two or three-person teams to each job, we guarantee that all your requirements are met consistently and to a high standard. This method ensures that you can always expect the same level of quality with every clean - nothing more, nothing less! Our team members are compensated fairly, which promotes reliability, trustworthiness, and motivation among our staff. The end result is an exceptional clean delivered by a team you can rely on.
-
Do Ideal Cleaning Solutions carry insurance?Certainly, we possess complete insurance coverage for all staff